Privacy Policy
At FitFuel, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website (www.fitfuel.ae) or interact with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
-
Name, email address, phone number
-
Billing and shipping address
-
Payment information (processed securely via third-party gateways)
-
Order history and product preferences
b. Technical & Usage Data
-
IP address and browser information
-
Device type and operating system
-
Website usage, pages visited, and time spent
-
Cookies and similar tracking technologies
2. How We Use Your Information
We use your data to:
-
Process and fulfill orders
-
Communicate with you about your purchases, delivery, and support
-
Send marketing communications (if you’ve opted in)
-
Improve our website experience and services
-
Detect and prevent fraud and unauthorized access
3. Sharing Your Information
We only share your information with:
-
Payment processors for secure transactions
-
Logistics and courier partners for delivery
-
Customer support platforms to serve you better
-
Marketing tools (like email providers) if you’ve subscribed
-
Government or legal authorities when required by law
We never sell your personal data to third parties.
4. Marketing & Communication
-
You may opt-in to receive newsletters, promotions, and updates.
-
You can unsubscribe anytime by clicking the “unsubscribe” link in our emails or contacting us directly.
5. Cookies and Tracking
We use cookies to enhance your experience, remember your preferences, and analyze site traffic. You can manage or disable cookies through your browser settings.
6. Data Protection & Security
We implement strict security measures to protect your data, including:
-
SSL encryption
-
Secure payment gateways
-
Restricted access to personal data
-
Regular system monitoring and updates
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
-
Access or correct your personal data
-
Request data deletion
-
Withdraw consent for marketing communications
-
File a complaint with a data protection authority
To make a request, please contact us at privacy@fitfuel.ae.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Last Updated: July 12, 2025
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 privacy@fitfuel.ae
📍 FitFuel FZ LLC, Dubai, United Arab Emirates